Refund and subscription policy

Last updated: 23 October 2026 Version: 0.1 (draft)

This page explains how Premium billing, cancelling and refunds work.

Prices

All prices are in Australian dollars (AUD).

You need to be 18 or over to buy Premium.

Free trial

Annual and Lifetime start with 30 days free. We take your card details at the start. The first charge happens exactly 30 days later, and we show you that date before you confirm. Cancel before that date and you pay nothing. Monthly has no free trial.

Renewal

Monthly and Annual renew automatically at the end of each period, at the price shown when you signed up, until you cancel. Lifetime is paid once and does not renew.

How to cancel

Cancel any time in Settings. Your Premium stays active until the end of the period you have paid for, then stops renewing. You do not need to contact us to cancel.

If you delete your account, any subscription is cancelled too.

Refunds

We do not give pro-rata refunds for unused time on Monthly or Annual, and we do not refund a change of mind, except where the law requires otherwise. That is why the free month exists: try Premium before you pay.

Your rights under Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. If Sumrise has a major problem, you are entitled to a refund or compensation as the law provides. If the problem is minor, we may fix it or supply the service again. Nothing on this page limits those rights.

How to ask for a refund

If you think you are entitled to a refund, email suite8apps@gmail.com with the email address on your account and what went wrong. We will reply and tell you what we can do. If you are under 18 and bought Premium, email us and we will look at it straight away.

Payments

Paid plans are not open yet. When paid plans open, payments are processed by Stripe. We do not see or store your card number.

Questions

suite8apps@gmail.com

Sumrise is run by Coby Williams, ABN 52 426 073 445, Australia.